New licensing model Microsoft New Commerce Experience: price changes and new policies

Update: New licensing model Microsoft New Commerce Experience: price changes and new policies

As of January 2022, Microsoft has moved from the current O365 model to the new licensing model called Microsoft New Commerce Experience(NCE). This new model ensures a consistent policy with clear agreements and transparent procedures across Microsoft's cloud products and procurement channels.

Please note that Microsoft has extended the transition period to move to NCE until March 14!
Please note: As of March 19, you have 7 days (previously 72 hours) to cancel the subscription at no cost. After this 7-day cancellation period, no pro-rata refunds are available for cancellations.

Important information

Until February 28, you can renew the subscriptions (for up to 12 months) or take them under the same conditions, including the price of the existing CSP model;
As of March 1, all customer agreements will be under NCE terms and conditions;
As of March 1, you will pay 20% more for licenses that can be canceled monthly;

Update considering the above: Please note that Microsoft has extended the transition period to move to NCE until March 14.

Permanent change in prices

A permanent price change has been implemented for the following six products at recommended retail prices*:

Office 365 E1 $10
Office 365 E3 $23
Office 365 E3 $38
Microsoft 365 Business Basic $6
Microsoft 365 Business Premium $22
Microsoft 365 E3 $36

* Prices are based on a 12 monthly agreement

The new cancellation policy within NCE

The new cancellation policy at a glance.

When you sign up for a subscription, you have 7 days (before 72 hours) to cancel the subscription at no cost. After this 7 days cancellation period, no pro-rata refunds are available for cancellations.
Microsoft will charge for all cancellations for the entire remaining term if you have a 12-month or 36-month contract.
During the term of an NCE agreement, additional licenses can be added under the same price conditions. The end date of the commitment remains the same.
If you purchase fewer licenses than you specified prior, Microsoft will continue to charge you for the original numbers (for the remaining term).

Do you have any questions? Don’t hesitate to get in touch with us via csm@intercept.cloud.