Customer story

Case Study Mavim

How Mavim improved uptime, deployments and release speed with AKS. 

Video: Mavim’s move to a scalable Azure platform

Jan Moten, Cloud Enterprise Architect at Mavim, and Tim Koopmans, Delivery Manager at Mavim, explain how Mavim moved from a nationally focused setup towards an international and scalable Azure platform.

At a glance

Mavim was moving from a nationally focused platform to a more international Azure setup. To support that shift, the team needed a cloud foundation that made deployments easier, improved monitoring and helped product updates reach customers faster.

With Intercept, Mavim containerised the existing application and moved it to Azure Kubernetes Service (AKS). The result is a more scalable platform that supports the roadmap and helps Mavim respond faster to customer needs.

  • Better uptime and monitoring: Mavim gained clearer insight into system health and could track whether customer environments were running as expected.
  • Easier deployments and regional expansion: AKS helped Mavim roll out upgrades and add Azure regions more easily. The app is now 80% faster at the same cost.
  • Faster release cycle: Mavim moved from two major releases per year to a 6-week upgrade cycle, enabling the team to respond more quickly to customer requests.

 

About Mavim

Mavim is a global software company in the business transformation and process management market. Since 1990, Mavim has developed software that helps organisations map, manage and improve business processes.

Its platform is used by companies that need to support important change programmes, such as ERP implementations or operational restructuring. As Mavim’s customers became more globally distributed, the platform needed a cloud foundation that could support higher availability, easier deployments and faster product updates.

 

The challenge: moving towards a more international platform

Mavim’s customers set high standards for uptime, security and performance. They rely on Mavim to provide a stable, robust solution that supports important business changes.

Not only that, but Mavim also had to manage the complexity of its own platform. 

The most challenging aspect of building and scaling our platform is that our software uses various components. It consists of different packages, and we also have customers based internationally. The challenge lies in keeping all these systems and packages aligned and ensuring data availability across the different regions.”

Enterprise Cloud Architect at Mavim

As Mavim moved from national product delivery towards a more international model, those requirements became more pressing. The platform needed to support higher availability, easier deployment and reliable data access across regions.

Mavim needed to:

  • Keep multiple systems, packages and components aligned.
  • Support data availability across different regions.
  • Improve uptime, security and performance.
  • Make deployments easier to manage.
  • Improve monitoring across environments.
  • Respond faster to customer requests.
  • Support the product roadmap with a stronger cloud foundation.

 

The solution: a scalable Azure platform with AKS

Mavim moved from a private cloud setup to a public cloud platform on Azure with Intercept.  Azure Kubernetes Service (AKS) became the foundation for Mavim.

The existing Windows-based .NET Framework application was containerised with Docker and hosted on AKS. Through the smart use of DevOps pipelines and Azure Functions, deployment and management processes were automated.

The architecture choice that made the difference for us was that we wanted to move from national availability and national delivery of our product towards a more international model. We chose Azure, and at that point we did not yet have that knowledge in-house. So we chose a partner that could help and guide us. In this case, that was Intercept. What I've experienced is that we have a reliable partner in Intercept.

Tim Koopmans, Delivery Manager at Mavim

After moving to AKS, deployment became easier, uptime improved and costs became better to manage. Monitoring also gave the team better insight into whether systems were running correctly.

The solution helped Mavim:

  • Run the platform on AKS.
  • Roll out upgrades more easily.
  • Improve uptime across customer environments.
  • Improve monitoring so the team could see whether systems were running correctly.
  • Make costs clearer and easier to manage.
  • Expand to other regions more easily.
  • Move from two major releases per year to a 6-week upgrade cycle.

Mavim now can respond to customer requests much faster and add them to our platform sooner.

"We jointly embarked on a path to hyper-scale in the Azure Cloud with Intercept. Together, we have reached a point where our customers collaborate more and more internationally on our platform. Intercept's AKS solution has allowed us to roll out upgrades and spin up Azure regions more easily in addition to performance improvements."

COO Bram Hirsch

Closing thoughts

For Mavim, the move to AKS helped create a stronger platform foundation for deployment, monitoring, uptime and release speed.

That kind of foundation matters when platforms need to stay reliable during growth, peak usage or regional expansion. But running Kubernetes well takes time and specialist knowledge, from containerisation to cluster management, scaling and maintenance.

As a Kubernetes Certified Service Provider with Microsoft specialisation in Kubernetes on Azure, Intercept supports organisations in designing and running AKS environments. With cloud-native engineers and architects, Infrastructure as Code (IaC) and automated processes, the setup stays structured, consistent and manageable over time.

Working Jack

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