In general
Intercept is dedicated to harnessing artificial intelligence to enhance productivity, drive innovation, and deliver outstanding IT services—while maintaining the highest standards of security, ethics, and compliance.
Responsible AI usage
AI tools are used to support our business and personal productivity, but company and customer data is only processed with approved systems.
Only Microsoft CoPilot, GitHub CoPilot, and Azure AI Services are authorized for handling company or customer data.
Other AI tools may be used for personal purposes, but never with company or customer data.
Data Privacy and Security
We strictly prohibit the use of customer data for training AI systems.
All customer data is used exclusively for delivering agreed services.
Simulated or anonymized data is used to protect privacy.
Security protocols are actively maintained, and any breach or risk is swiftly reported to our Security and Compliance teams.
Ethics and Transparancy
AI technology is used respectfully, without generating harmful or biased information.
Outputs from AI are validated before any recommendations or changes are shared with customers.
We document our AI-assisted decisions to ensure transparency.
Governance and Training
Clear roles and responsibilities ensure accountability for AI use.
Employees receive ongoing training in ethical and secure AI practices.
This policy is regularly reviewed to stay current with technology and regulations.
Intercept's approach places customer trust and data protection at the center of all AI initiatives, ensuring responsible innovation for all stakeholders.