"Since we have Premium Support, it's a reassuring feeling that there is always someone from Intercept ready to help you."
Tags
- Healthcare ISVs
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Healthcare is an always-on industry. Therefore, patients’ and caregivers’ platforms must always be up and running. "A few months ago, we had a problem with a hard drive in the evening. Fortunately, Intercept came to the rescue, even though we didn't have 24/7 support. We immediately became Premium Support customers a day later, " explains Floris Valenkamp, founder of Interactive Studios.
"Since we have Premium Support, it's a reassuring feeling that there is always someone from Intercept ready to help you."